- CRM posting cases and agents
- E-invoice and ECP for documents and access
Market · Insurance
Insurance software
in Dubai, Abu Dhabi & Pakistan.
IQCRM, IQEInvoice, and IQ ECP already live — servicing, billing documents, and a controlled portal so claims are not email attachments with no owner.
- 3 hosts on this market
- 3 operating focuses
- 54 hosts in the house
- Dubai · Abu Dhabi · Pakistan
Claims, agents, servicing conversations.
- IQCRM
- IQEInvoice
- IQ ECP
- Trail
Live marketWhy the portal matters
Importance of the hosts we already run.
Insurance portals matter when a claim is a record. CRM, e-invoice, and ECP are live hosts. That is more advanced than a quote form that dumps to a shared inbox.
Achievements
What is already posting in this market.
Named hosts and programs — not a capability list with no URL.
- IQCRM live for policyholder, agent, and case follow-up
- IQEInvoice live for billing documents and finance execution
- IQ ECP live for controlled customer and agent access
- Security baseline and audit-oriented delivery moves
The advance
What this house gives that a generic stack does not.
Live products, one architecture language, a governed path to a host that stays up.
Case CRM
IQCRM as the spine for claims and servicing conversations.
IQCRMBilling product
IQEInvoice when premium and documents must execute.
IQEInvoiceServicing portal
IQ ECP for policyholders and agents with roles.
IQ ECP- Insurtech widgets do not post to finance. We keep CRM next to e-invoice and ECP.
- Governed path — roles, secrets, observability — because this is regulated work.
- Can sit beside IQERP when the carrier or broker also runs a full close.
Live hosts
Portals already in this market.
Open the system. The image on each card is the live mark — no gray plate.
IQCRM
Customer relationship product for leads, follow-up, support, communication, and sales workflows.
Open live portal@IQEInvoice
E-invoicing product for cleaner billing operations, document handling, and finance process execution.
Open live portalIQ ECP
Enterprise customer portal for controlled access, customer communication, service workflows, and account operations.
Open live portalOperating focus
The desks this blueprint is built around.
Challenges on the floor, then the module that closes them.
Claims workflow automation
Claims workflow automation
Slow claims handlingPolicy servicing portals
Policy servicing portals
Manual policy servicingAgent support tools
Agent support tools
Limited agent support toolsPressure on the desk
- Slow claims handling
- Manual policy servicing
- Limited agent support tools
Modules we ship
- Claims workflow automation
- Policy servicing portals
- Agent support tools
Delivery rail
Scope, security, observability, scale.
The same four moves as every other live host in the house.
LiveMove 01 · Scope Clarity · 4 milestones signed
Scope Clarity
Shippable milestones and explicit acceptance criteria.
- Discovery workshops and requirement framing
- Milestone-based backlog with acceptance criteria
- Change-request handling model
Security Baseline
Access controls, audit trails, and safe defaults.
- Role-based authorization and least-privilege setup
- Secure secrets and environment management
- Audit trails for key workflows
Observability
Structured logs, health checks, and actionable metrics.
- Structured logging strategy
- Health checks for services and dependencies
- Operational dashboards and alerts
Scale Path
Architecture that can grow beyond MVP without rewrites.
- Modular architecture and service boundaries
- Scalable data model and API strategy
- Performance tuning roadmap
Questions teams ask
About insurance software.
For operators comparing industry systems in the UAE and Pakistan.
Do you build insurance software in Dubai?
Yes. Insurance systems are scoped for operators in Dubai, Abu Dhabi, the UAE, and Pakistan, then mapped to live hosts in the house rather than a generic industry brochure.
What is already live for insurance?
IQCRM, IQEInvoice, and IQ ECP already live — servicing, billing documents, and a controlled portal so claims are not email attachments with no owner.
How do we start a insurance project?
Open Start a project with the desk that is running. Engagements are with Atiq Ul Ehsan, trading as IQSoft, until a written scope names a registered entity.

