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Market · Public services

Government & Public Services software
in Dubai, Abu Dhabi & Pakistan.

IQ ECP, ATIQSOFT ERP, and IQCRM already live — service requests, internal administration, and case memory for public and regulated desks that cannot run on informal chat.

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  • 3 hosts on this market
  • 3 operating focuses
  • 54 hosts in the house
  • Dubai · Abu Dhabi · Pakistan
LivePublic deskECP · ERP · cases
54Public hosts
17Requests today
6Approvals in path
98%Audit health
  • ECP posting controlled access
  • ERP and CRM for internal path and cases
iqsoft · public
NowIQ ECP

Controlled portal for requests and accounts.

  • IQ ECP
  • ATIQSOFT ERP
  • IQCRM
  • Governance
Government & Public ServicesGovernment & Public ServicesIQ ECPATIQSOFT ERPIQCRMRequestsAudit3 live hosts on this market
Government & Public ServicesLive market

Why the portal matters

Importance of the hosts we already run.

Public portals matter when the request is logged, routed, and auditable. IQ ECP is a live controlled portal. ERP and CRM are live. Delivery includes security baseline and observability — the advance over a smart-city landing page.

Achievements

What is already posting in this market.

Named hosts and programs — not a capability list with no URL.

  • IQ ECP live for controlled citizen, customer, and partner access
  • ATIQSOFT ERP live for internal administration and records
  • IQCRM live for request and case follow-up
  • Scope, security, observability, scale as named delivery moves

The advance

What this house gives that a generic stack does not.

Live products, one architecture language, a governed path to a host that stays up.

Controlled portal

IQ ECP with roles — not a public mailbox dressed as a service.

IQ ECP

Admin backbone

ATIQSOFT ERP for the internal work behind the counter.

ATIQSOFT ERP

Case spine

IQCRM so a file has a history after the window closes.

IQCRM
  • Big SI programs stall in workshops. We put a live portal on a governed rail.
  • Audit trails are a delivery requirement, not a later phase.
  • Same house language as healthcare and education hosts already in market.

Live hosts

Portals already in this market.

Open the system. The image on each card is the live mark — no gray plate.

Live

Customer portal

IQ ECP

Enterprise customer portal for controlled access, customer communication, service workflows, and account operations.

  • Portal
  • Service
Open live portal
Live

Operations ERP

ATIQSOFT ERP

Operational ERP workspace for finance, approvals, reporting, stock visibility, and business administration.

  • ERP
  • Operations
Open live portal
Live

CRM product

IQCRM

Customer relationship product for leads, follow-up, support, communication, and sales workflows.

  • CRM
Open live portal

Operating focus

The desks this blueprint is built around.

Challenges on the floor, then the module that closes them.

01

Service request systems

Service request systems

Paper-heavy service requests
02

Internal workflow automation

Internal workflow automation

Slow internal approvals
03

Audit and compliance reporting

Audit and compliance reporting

Limited audit visibility

Pressure on the desk

  • Paper-heavy service requests
  • Slow internal approvals
  • Limited audit visibility

Modules we ship

  • Service request systems
  • Internal workflow automation
  • Audit and compliance reporting

Delivery rail

Scope, security, observability, scale.

The same four moves as every other live host in the house.

LiveMove 01 · Scope Clarity · 4 milestones signed

01

Scope Clarity

Shippable milestones and explicit acceptance criteria.

  • Discovery workshops and requirement framing
  • Milestone-based backlog with acceptance criteria
  • Change-request handling model
4Milestones signedLower scope creep risk02

Security Baseline

Access controls, audit trails, and safe defaults.

  • Role-based authorization and least-privilege setup
  • Secure secrets and environment management
  • Audit trails for key workflows
19Audit events todayReduced security exposure03

Observability

Structured logs, health checks, and actionable metrics.

  • Structured logging strategy
  • Health checks for services and dependencies
  • Operational dashboards and alerts
98%Health checks greenFaster issue resolution04

Scale Path

Architecture that can grow beyond MVP without rewrites.

  • Modular architecture and service boundaries
  • Scalable data model and API strategy
  • Performance tuning roadmap
9Services on pathLower long-term technical debt
Discuss this industry All markets

Markets

Same blueprint in Dubai, Abu Dhabi, the UAE, and Pakistan.

City pages cover web, software, mobile, and AI delivery for that market. This industry page stays on the desk.

Questions teams ask

About government & public services software.

For operators comparing industry systems in the UAE and Pakistan.

Do you build government & public services software in Dubai?

Yes. Government & Public Services systems are scoped for operators in Dubai, Abu Dhabi, the UAE, and Pakistan, then mapped to live hosts in the house rather than a generic industry brochure.

What is already live for government & public services?

IQ ECP, ATIQSOFT ERP, and IQCRM already live — service requests, internal administration, and case memory for public and regulated desks that cannot run on informal chat.

How do we start a government & public services project?

Open Start a project with the desk that is running. Engagements are with Atiq Ul Ehsan, trading as IQSoft, until a written scope names a registered entity.